Bebie's Story

Bebie’s Story of lived experience highlights the importance of providing safe and appropriate services to culturally and linguistically diverse consumers. It demonstrates to all Commonwealth Home Support Programme (CHSP) Service Providers the need to listen to a consumer’s story, be supportive of their individual journey and consider some of the challenges they may face in accessing and engaging aged care services. Watch Bebie’s story then use the accompanying guide to consider inclusive service principles and strengthen consumer-centred care in relation to diversity and inclusion.

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The Grampians Sector Development Team is supported by the Victorian Government and the Australian Government Department of Health. Although funding for this website has been provided by the Victorian or Australian Government, the material contained herein does not necessarily represent the views or policies of either government.

The Grampians Region Sector Development Team acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present and emerging.