The Commonwealth Home Support Programme (CHSP) delivers the entry-level tier of support and is designed to provide a relatively small amount of care and support to frail older people to help them to remain living at home and in their communities.
The Program Manual documents the operational requirements of CHSP. It also forms part of a funded organisations Grant Agreement.
Current Commonwealth Home Support Programme Manual and changes can be found here.
The Good Practice Guide is intended to complement the CHSP Programme Manual and support the take up of wellness approaches in home care services.
The Aged Care Roadmap has been developed by the Aged Care Sector Committee to outline what is required to realise a sustainable, consumer-led aged care market, where consumers have increased choice and control of what care and support they receive, as well as where, how and when they receive it.
My Aged Care is the entry point for older Australians to access aged care.
Support material and quick reference information is available to help service providers use the My Aged Care provider portal.
Each organisation should have at least one Administrator.
Information for aged care service providers about Aged Care Programs and Services, Reforms, My Aged Care and the provider portal.
The Data Exchange represents the Commonwealth governments approach to grants program reporting. Funded organisations can provide data in three different ways:
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Direct entry through the web-based portal, which can be used like a free case management system
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System-to-system transfer
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Bulk uploads
Top 5 Helpful DEX Resources:
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DEX Extension Request Form
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Data Exchange System User Access Request Form
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Data Exchange Protocols
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Web Services Technical Specification
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Bulk File Upload Technical Specifications
Once access is granted, a range of other training resources and guidance material is available to support organisations use the Data Exchange.
Material on this page aims to help users of the Data Exchange to navigate the system and perform different functions.
The Quick start guide will help new users gain access to the web-based portal and get a user started using the Data Exchange.
Webinars are also run regularly and provide a visual demonstration of how to use the Data Exchange.
myGovID has replaced the AUSkey method in order to prove who you are when using government online services such as the Data Exchange. – Your Principal Authority will link your organisation in Relationship Authorisation Manager (RAM) and authorise your myGovID to transact on the organisation’s behalf. – A Data Exchange Organisation Administrator must complete a User Access Request form to access the Data Exchange. – Data Exchange Organisation Administrators can create other Data Exchange Organisation Administrators for their organisation.
The Data Exchange partners with funding agencies and organisations to support better use of data in gaining insights about client outcomes. Organisations participating in the partnership approach use the Data Exchange’s streamlined system to report outcomes data on their services. Outcomes data is collected using SCORE (Standard Client/Community Outcomes Reporting).
Commonwealth Home Support Program Updates
FACT SHEET – Community Grants Hub
FACT SHEET – CHSP Interaction with Home Care Packages
COTA Australia Federal Budget 2018-2019 Policy Alert
CHSP/Home Care Package (HCP) Interface Q&A
Legislative Review of Aged Care 2017 Report (David Tune)
FACT SHEET 2 – CHSP Allied Health & Nursing Providers
FACT SHEET 3 – Health Professionals
FACT SHEET 4 – Regional Assessment Service (RAS)
Ageing and Aged Care Program information at Department of Health:
https://agedcare.health.gov.au/programs
Information for providers:
https://agedcare.health.gov.au/our-responsibilities/ageing-and-aged-care/programs-services/my-aged-care/information-for-service-providers
Information for RAS assessors:
https://agedcare.health.gov.au/programs-services/my-aged-care/information-for-assessors
My Aged Care
FACT Sheet: Managing CHSP Service Information on the Portal
Provider Portal Training Links and Resources
Summary of My Aged Care System Changes 26 February2018
My Aged Care system and process overviews for service providers
Infographic – CHSP Provider Journey Wheel
Infographic – Home Care Packages (HCP) Provider Journey Wheel
Guiding principles for referrals to ACAS February 2018
Key Terms
Grandfathering
Interpreting Support for Service Providers
Access to the Victorian Language Services Credit Line (August 2018 Update)
VANguard FAS Fact Sheet
Regional Assessment Service (RAS) Outlets & Contacts (Northern Region)
Reablement Referrals in MAC
Requesting a Support Plan Review (Fact Sheet)
Requesting a Support Plan Review (Video)
Health Professional’s Webform (Video)
How to Configure Outlet Information (Video)
How to Configure Service Information (Video)
How to Manage Service Referrals in the Provider Portal (Video)
How to Manage a Waitlist in the Provider Portal (Video)
Further resources for Service Providers: https://www.myagedcare.gov.au/service-providers
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